Refund Policy

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BrooksVending Pty Ltd complies with the Australian Consumer Law.

Change of mind

We do not offer refunds for change of mind unless otherwise stated.

Faulty or incorrect goods/services

You are entitled to a refund, repair, or replacement if a product or service:

• Is faulty

• Is not as described

• Does not perform as reasonably expected

Refund process

To request a refund, please contact us with proof of purchase and details of the issue. Refunds will be processed using the original payment method where possible.

Exclusions

Refunds may be refused where the issue is caused by misuse, neglect, or failure to follow provided instructions.